Returns & Exchanges

At Aubin, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that updating your wardrobe is as effortless and stress-free as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all labels are intact, and include the provided packing slip for faster processing.

• 3.
  Ship with Ease

  Affix the pre-paid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will issue a full refund to your original payment method or ship your new exchange items within 5-7 business days.